Michael Mims
Dallas,TX
Summary
Versatile Manager specializing in Optics and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Expert in leveraging detailed work and strategic vision to resolve employees concerns, boosting loyalty and profitability. Passion for teaching and training, fostering a results-driven team environment. Pursuing new professional challenges with a growth-oriented company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Vision Center Manager
Walmart
04.2006 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained schedules to meet key milestones at every project phase.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Maintained a high standard of visual merchandising, creating an inviting environment for customers to explore products.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promoted loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
William J. Woodham High School
Pensacola, FLSkills
- Project Planning
- Operational Procedures
- Teamwork and Collaboration
- Staff Development
- Client Relationship Management
- Motivational Leadership
- Performance Monitoring and Evaluation
- Scope Management
Certification
- ABOC - American Board of Opticianry Certified
Timeline
Vision Center Manager
Walmart
04.2006 - Current
High School Diploma -
William J. Woodham High School
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