Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Mossburg

31817 120th Ave Se,WA

Summary

Dynamic Front Desk Receptionist with proven expertise at Comfort Inn, excelling in customer service and cash handling. Recognized for enhancing guest satisfaction through meticulous attention to detail and effective time management. Skilled in managing high-volume inquiries and fostering positive guest relations, ensuring a welcoming environment for all visitors.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

18
18
years of professional experience

Work History

Front Desk Receptionist

Comfort Inn
Auburn, WA
08.2010 - 05.2026
  • Assisted guests with check-in and check-out procedures.
  • Handled phone inquiries to provide information about hotel amenities and local attractions.
  • Organized room assignments and kept precise reservation logs.
  • Processed payments and managed cash transactions effectively.
  • Maintained lobby cleanliness and organization to improve guest satisfaction.

Front Desk Receptionist

Best Value Inn
SeaTac, WA
06.2018 - 04.2019
  • Drove Shuttle,
  • Parked cars
  • Front Desk

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Front Desk Receptionist

La Quinta
Euless, TX
06.2008 - 04.2009
  • Drove shuttle
  • Front desk

  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Education

High School Diploma -

Bremerton High School
Bremerton, WA

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Team collaboration
  • Guest relations
  • Multi-line telephone systems

Timeline

Front Desk Receptionist

Best Value Inn
06.2018 - 04.2019

Front Desk Receptionist

Comfort Inn
08.2010 - 05.2026

Front Desk Receptionist

La Quinta
06.2008 - 04.2009

High School Diploma -

Bremerton High School