Michael MUNIZ
El Paso
Summary
Dynamic sales professional with a proven track record at AT&T, excelling in sales strategy and customer relationship management. Expert in developing tailored solutions that drive revenue growth and enhance client satisfaction. Adept at market analysis and effective communication, consistently delivering results through innovative approaches and strong problem-solving skills. Diligent professional offering experience in aggressively promoting and selling products to achieve company quotas and expectations. Accommodating, welcoming, and skilled in recommending merchandise based on individual requirements.
Overview
8
8
years of professional experience
Work History
Sales Representative
AT&T
El Paso
01.2022 - 03.2025
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Increased sales through effective communication and product knowledge.
Customer Service Representative
Cox Communications
El Paso
01.2018 - 07.2021
- Provided company users with tech support for IT problems and account maintenance.
- Facilitated cross-departmental collaboration between sales, marketing, tech support teams including retention.
- Provided technical support to customers in resolving product related issues quickly and efficiently.
Marketing Consultant
C.O.R.E Marketing
El Paso
01.2017 - 01.2018
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Performed market analysis to better understand target audiences.
- Monitored competitors' activities to keep up with industry trends.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
Education
Culinary
Epcc
El Paso, TX01-2023
High School Diploma -
El Dorado
El Paso, TX01-2012
Skills
- Sales strategy
- Product knowledge
- Customer relationship management
- Technical support
- Market analysis
- Communication skills
- Time management
- Problem solving
- Presentation skills
- Sales consultation
- Food preparation
- Menu planning
- Nutritional knowledge
- Inventory management
- Food preservation
- Labor management
- Kitchen sanitation management
Timeline
Sales Representative
AT&T
01.2022 - 03.2025
Customer Service Representative
Cox Communications
01.2018 - 07.2021
Marketing Consultant
C.O.R.E Marketing
01.2017 - 01.2018
Culinary
Epcc
High School Diploma -
El Dorado