Summary
Overview
Work History
Education
Skills
Timeline
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MICHAEL MURPHY

South San Francisco,California

Summary

Extremely motivated self-starter, always eager to learn given the opportunity. I strive to work accomplish the goals I set for myself, learning from setbacks and challenges.

Overview

8
8
years of professional experience

Work History

Neighbor Ambassador

Prometheus Real Estate Group Inc
Mountain View, CA
02.2024 - Current
  • Delivers exceptional leasing experiences, fostering brand loyalty, receiving several 5-star Google reviews.
  • Manages lead generation and engagement using Salesforce CRM software, improving lead conversion efficiency.
  • Initiates Neighbor interactions with touring, phone calls, and email follow-ups, resulting in 65+ leases signed.
  • Establishes strong Neighbor-relations, acting as a available resource to ensure a pleasant living experience for tenants.
  • Perfoms a variety of administrative tasks including application and move-out paperwork, emails and calendar management.
  • Communicates effectivly with both leasing and service team to ensure operations run smoothly.

Crew Member, Section Leader

Trader Joe's
South San Francisco, USA
06.2017 - 02.2024
  • Lead store section with overall responsibility for inventory management through writing product orders, overseeing shelf product placement and providing subject matter expertise for specified section
  • Train crew members on policies, procedures and tasks, preparing team members for success
  • Support customer's needs in product location and recommendation, exceeding customers' expectations
  • Maintain sections of the store through restocking, organizing and cleaning; creating favorable store aesthetics, improving the overall customer experience

Public Relations Intern

10 Fold Communications
San Francisco, USA
10.2017 - 02.2018
  • Managed multiple social media accounts by developing blogs, posts, and other content resulting in brand recognition, increased followers and product/service differentiation
  • Produced briefing documents covering logistics, media background information and talking points for clients in preparation of media and P.R events
  • Initiated recommendations to account teams on industry trends and newsworthy opportunities to increase market exposure for clients
  • Engaged reporters and analysts through phone calls and emails to develop and maintain relationships for potential future client media opportunities
  • Researched 1,250+ companies identifying new business opportunities, increasing client base
  • Identified as a top resource to support additional account teams outside of assigned projects, providing ad hoc assistance, contributing to increased team productivity and client satisfaction

Education

BS - Business Administration

Saint Mary's College of California
Moraga, CA
05.2017

Skills

  • Customer Service
  • Crew Leadership
  • Time Management
  • Communication
  • Editing
  • Creative Writing
  • Research
  • Social Media
  • Marketing Support
  • Team management

Timeline

Neighbor Ambassador

Prometheus Real Estate Group Inc
02.2024 - Current

Public Relations Intern

10 Fold Communications
10.2017 - 02.2018

Crew Member, Section Leader

Trader Joe's
06.2017 - 02.2024

BS - Business Administration

Saint Mary's College of California

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MICHAEL MURPHY