Michael Myers
Moore
Summary
At Gemini Motor Transport, I spearheaded initiatives that significantly enhanced team performance and operational efficiency, leveraging skills in strategic planning and staff management. My leadership resulted in increased customer satisfaction and alignment with corporate goals, showcasing my ability to drive results and mentor future leaders.
Overview
17
17
years of professional experience
Work History
Regional Manager
Gemini Motor Transport
04.2004 - 05.2021
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for [Number] locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OK05.1985
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
Timeline
Regional Manager
Gemini Motor Transport
04.2004 - 05.2021
High School Diploma -
Putnam City High School