Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Naleppa

McDonald,PA

Summary

Dynamic insurance agent with a proven track record at Michael C Naleppa Insurance Agency LLC, excelling in customer service and sales. Skilled in providing tailored insurance solutions and managing claims efficiently, fostering strong client relationships. Committed to professionalism and ethics, ensuring high client satisfaction and timely policy renewals.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Insurance Agent

Michael C Naleppa Insurance Agency LLC
05.1993 - Current
  • Supported clients in analyzing different insurance offerings and coverage possibilities.
  • Supported policyholders with claims processing and inquiries.
  • Maintained client records for accurate information management.

  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

Bachelor of Science - Business Administration

Westminster College
New Wilmington, PA
05.1993

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales

Certification

Pennie Certification

AHIP

Health and Life license Pennsylvania, Ohio and West Virginia

Timeline

Insurance Agent

Michael C Naleppa Insurance Agency LLC
05.1993 - Current

Bachelor of Science - Business Administration

Westminster College