Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Self Employed
01.2021 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customers business.
Houseman/Shift Runner
Hotel Pennsylvania
04.2014 - 03.2020
Trained new employees.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered items to guest rooms as per guests request.
Assisted room attendants by removing dirty linens from their cleaning carts.
Education
Engineering (Pre-Engineering)
Bronx Community College of The City University of New York
The Bronx, NY
High School Diploma -
Munro College
Jamaica W.I.
06.1987
Skills
Customer Service
Issue Resolution
Staff Training
Shift Paperwork Completion
Shift Checklists
Scheduling and Coordinating
Organization and Time Management
Hospitality Service
Stocking and Replenishing
Setup and Breakdown Procedures
Handling Complaints
Corrective Actions
Timeline
Delivery Driver
Self Employed
01.2021 - Current
Houseman/Shift Runner
Hotel Pennsylvania
04.2014 - 03.2020
Engineering (Pre-Engineering)
Bronx Community College of The City University of New York