Michael Olivas
El Paso,TX
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
11
11
years of professional experience
Work History
Manager
Champagne Villain
04.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager
Anytime Fitness
03.2018 - 01.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Personal Trainer
Golds Gym
02.2017 - 01.2018
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
Personal Trainer
E.D.S Supplements
01.2014 - 01.2017
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Education
No Degree - Kinesiology
The University of Texas At El Paso
El Paso, TX01.2026
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Management
Problem Resolution
Positive Attitude
Adaptability and Flexibility
Attention to Detail
Problem-Solving
Multitasking Abilities
Excellent Communication
Languages
Spanish
Limited Working
Timeline
Manager
Champagne Villain
04.2020 - Current
Manager
Anytime Fitness
03.2018 - 01.2020
Personal Trainer
Golds Gym
02.2017 - 01.2018
Personal Trainer
E.D.S Supplements
01.2014 - 01.2017
No Degree - Kinesiology
The University of Texas At El Paso
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