Michael Parrott
Driver
Albuquerque,NM
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Amazon Flex
10.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Business Owner/Manager
Sedillo 500
05.2003 - 09.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Truck Driver
Shamrock Foods
07.1999 - 01.2001
Education
Certificate - Manufacturing Technology
CNM
Albuquerque, NMSkills
- Quality Assurance
- Vehicle Maintenance
- Commercial Driving
- Dispatch Communication
- Order Verification
- Payment Collection
- Mileage Tracking
- DOT Compliance
- Customer Service
- Client Relationship Management
- Roads and Highways Knowledge
- Safe Driver Training
- Route Logs
- Vehicle Inspection
- Defensive Driver Training
- Problem-Solving
- Teamwork and Collaboration
Timeline
Delivery Driver
Amazon Flex
10.2022 - Current
Business Owner/Manager
Sedillo 500
05.2003 - 09.2022
Truck Driver
Shamrock Foods
07.1999 - 01.2001
Certificate - Manufacturing Technology
CNM