Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Paul Lashuk

Columbus,OH

Summary

Motivated customer service representative skilled in resolving issues and building guest relationships. Demonstrated success in upselling programs and collaborating with teams to enhance customer satisfaction while maintaining high performance standards.

Overview

8
8
years of professional experience

Work History

Server

Hard Rock Cafe SC
Myrtle Beach, South Carolina
03.2024 - Current
  • Tasked with interacting with guests
  • Responsible for overseeing all other servers' sidework running or closing
  • Had goals to upsell and direct guests to rock shop with brand deals and discounts
  • Promoting HRC Unity Rewards program.

Leasing Consultant

Pier Conway
CONWAY, SC
10.2025 - 03.2026
  • Assisted clients with property tours and leasing inquiries.
  • Managed lease agreements and ensured compliance with policies..
  • Provided exceptional customer service to enhance tenant satisfaction.

Mover

Moving Muscle Moving Company
CONWAY, SC
01.2023 - 04.2023
  • Assisted customers with scheduling moves, providing accurate quotes, and explaining company services and policies.
  • Handled incoming phone calls and emails, resolving customer inquiries and concerns in a timely and professional manner.
  • Coordinated with moving crews and dispatch to ensure accurate scheduling and on-time service delivery.
  • Maintained detailed records of customer accounts, move orders, and service agreements.

Tennis Court Maintenance Crew Member

Worthington Hills Country Club
Columbus, OH
04.2021 - 11.2022
  • Maintained clay tennis courts to ensure optimal playing conditions.
  • Responsible for overseeing staff opening duties and cleaning before opening
  • Oversaw staff opening duties and cleaning to ensure readiness and professionalism before opening.
  • Engaged with guests in person and over the phone to resolve inquiries and enhance their experience.

Cashier

Chuck E. Cheese
Columbus, OH
01.2018 - 11.2020
  • Operated cash registers, processed payments, and handled guest transactions with accuracy.
  • Delivered exceptional customer service by greeting guests, answering questions, and creating a fun, family-friendly experience.
  • Assisted with food preparation and order delivery while maintaining cleanliness in dining and game areas to enhance guest satisfaction.
  • Collaborated with team members to achieve daily operational goals and foster a positive environment.

Education

Bachelor's Degree - Health Communications, Marketing

Coastal Carolina University
Conway, SC
05-2026

Skills

  • Order processing
  • Order recommendations
  • Menu knowledge
  • Customer service
  • Customer engagement
  • Team collaboration
  • Promotional events

Timeline

Leasing Consultant

Pier Conway
10.2025 - 03.2026

Server

Hard Rock Cafe SC
03.2024 - Current

Mover

Moving Muscle Moving Company
01.2023 - 04.2023

Tennis Court Maintenance Crew Member

Worthington Hills Country Club
04.2021 - 11.2022

Cashier

Chuck E. Cheese
01.2018 - 11.2020

Bachelor's Degree - Health Communications, Marketing

Coastal Carolina University
Michael Paul Lashuk