Michael Pintos
Manteca,CA
Summary
Engaged professional with expertise in customer service and fast-paced environments. Delivers effective communication and teamwork to enhance customer satisfaction. Experienced Server and Driver skilled in team collaboration and employee training. Maintains high standards of safety and service, ensuring positive dining and delivery experiences.
Overview
9
9
years of professional experience
Work History
Server
Red Lobster
Modesto, California
12.2021 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Upsold menu items to enhance guest dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash register and processed payments efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers on restaurant procedures.
Driver
Blue Star Refreshment Services
Fremont, California
11.2018 - 06.2020
- Operated delivery vehicles to ensure timely transport of beverage products to customers.
- Delivered goods and services to customers on time and in excellent condition.
- Loaded and unloaded products efficiently to ensure accurate deliveries.
- Adhered to traffic laws and defensive driving techniques to maintain safety while operating company vehicles.
- Adhered to all safety regulations during transportation activities.
- Inspected vehicle safety and maintenance before each trip.
- Collaborated with warehouse staff to streamline loading processes.
- Documented daily mileage and fuel consumption to track vehicle performance.
Porter
Honda
Stockton, California
05.2017 - 06.2018
- Operated equipment for washing and detailing vehicles efficiently.
- Transported vehicles between service departments and customer locations.
- Ensured cleanliness and organization of showroom and service areas to enhance customer experience.
- Regularly monitored inventory levels of cleaning supplies and materials to support seamless operations.
- Demonstrated strong work ethic through consistent attendance and reliable performance.
Education
High School Diploma -
Calla High School
Manteca, CA06-2014
Some College (No Degree) - Massage Therapy
Carrington College
Stockton, CASkills
- POS operation
- Customer relations
- Effective communication
- Customer satisfaction
- Teamwork
- Staff training
- Attention to detail
- Time management
- Vehicle operation
- Traffic law compliance
- Defensive driving
- Safety inspections
- Vehicle maintenance
- Load management
- Route planning
- Punctual and dependable
Timeline
Server
Red Lobster
12.2021 - Current
Driver
Blue Star Refreshment Services
11.2018 - 06.2020
Porter
Honda
05.2017 - 06.2018
High School Diploma -
Calla High School
Some College (No Degree) - Massage Therapy
Carrington College