Java Experience
Michael Plumridge
Cedarburg,WI
Summary
Manager with 5 years in the customer service and restaurant industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and top-notch quality of work. Excited for new learning opportunities and fields of work.
Overview
5
5
years of professional experience
Work History
Shift Leader
Firehouse Subs
2019.09 - Current
- Improved team productivity by assigning roles to team members along with joining said members in completing their tasks.
- Enhanced customer satisfaction through prompt and courteous service.
- Maintained a clean and safe work environment.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels. Counted over 1000 items weekly.
- Created schedules weekly using labor statistics to maximize restaurant efficiency.
Bag Room Staff Member
Hidden Glen Golf Club
2021.04 - 2022.11
- Enhanced customer satisfaction by providing timely and accurate luggage handling services.
- Maintained an organized bag room, ensuring efficient storage and easy access to coworkers
- Assisted in loading and unloading baggage from vehicles, resulting in a seamless guest experience.
- Cleansed hundreds of golf clubs per shift efficiently and completely.
- Sprayed, wiped, stocked, and took garbage out of 52 golf carts.
Golf Caddy
North Shore Country Club
2021.05 - 2021.08
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Assisted in maintaining course quality by repairing divots and ball marks throughout rounds.
- Contributed to a well-organized golf course by promptly raking bunkers and replacing flag sticks.
- Supported golfer performance with advice on shot strategies and course conditions.
Crew Member
Culver's Restaurant
2019.04 - 2019.09
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Science - Electrical Engineering
University of Wisconsin - Madison
Madison, WI05.2027
Bachelor of Arts - Jazz Studies
University of Wisconsin - Madison
Madison, WI05.2027
Skills
- Production Scheduling
- Operations Support
- Equipment Troubleshooting
- Customer Service Management
- Employee Scheduling
- Complaint Resolution
- Team Leadership
- Cash Handling
- Problem-Solving
Software
Assembly Language Experience
Affiliations
- Drumming
- Card/Board Games
- Working Out
- Golfing
References
References available upon request.
Timeline
Golf Caddy
North Shore Country Club
2021.05 - 2021.08
Bag Room Staff Member
Hidden Glen Golf Club
2021.04 - 2022.11
Shift Leader
Firehouse Subs
2019.09 - Current
Crew Member
Culver's Restaurant
2019.04 - 2019.09
Bachelor of Science - Electrical Engineering
University of Wisconsin - Madison
Bachelor of Arts - Jazz Studies
University of Wisconsin - Madison