Summary
Overview
Work History
Education
Skills
Timeline
Server

Michael Povzner

Orlando,FL

Summary

Highly motivated individual with skills in costumer service and critical thinking situations. Some experience with automotive mechanics as well i.e. brake work, headlight repair, speaker installations, and tint repair.

Overview

8
8
years of professional experience

Work History

Server

Izziban Sushi
Orlando, FL
03.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender

Universal Studios, Toothsome Chocolate Emporium
Orlando, FL
02.2015 - 03.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server

Bravo Cucina Italiana
Orlando, FL
01.2014 - 02.2015
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Associate of Science - Accounting

Valencia College
Orlando, FL
09.2023

Skills

  • Conflict and Complaint Resolution
  • Covid Symptom Screening
  • Cool Under Pressure
  • Warm and Friendly

Timeline

Server

Izziban Sushi
03.2019 - Current

Bartender

Universal Studios, Toothsome Chocolate Emporium
02.2015 - 03.2019

Server

Bravo Cucina Italiana
01.2014 - 02.2015

Associate of Science - Accounting

Valencia College

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Michael Povzner