Michael Powers

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Established welcoming atmosphere by greeting each guest warmly.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Disinfected frequently touched between guests to minimize infection risks.

Provided exception service to high volume of daily customers.

Maintained knowledge of menu items, garnishes, ingredients and preparation methods