Michael Ramirez
Durant,OK
Summary
Highly communicative individual remains composed in very stressful situations. An effective Public Safety Dispatcher with expertise in records management, radio communications and keeping callers as calm as possible.
Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Overview
9
9
years of professional experience
Work History
Public Safety Dispatcher
Choctaw Nation
10.2021 - 10.2024
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
Material Handler
Big Lots Distribution Center
08.2017 - 09.2021
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
Active Duty Soldier
US Army
06.2015 - 07.2017
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Secured and protected military property, assets, and personnel.
- Responded calmly and professionally to chemical, biological and nuclear threats.
- Upheld code of conduct and maintained professionalism in stressful situations.
Education
High School Diploma -
Tushka High School
Atoka, OK05-2015
No Degree - IT Network Security
Kiamichi Technology Center
Atoka, OK05-2015
Skills
- Highly effective communication
- Emergency call response
- Incident documentation
- Memory retention
- Call prioritization
- Listening Skills
- Problem-solving abilities
- Multitasking
- Confidentiality understanding
- Information Gathering
- Professionalism
- Stress Management
Additional Information
- 3
Timeline
Public Safety Dispatcher
Choctaw Nation
10.2021 - 10.2024
Material Handler
Big Lots Distribution Center
08.2017 - 09.2021
Active Duty Soldier
US Army
06.2015 - 07.2017
High School Diploma -
Tushka High School
No Degree - IT Network Security
Kiamichi Technology Center
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