Michael Rashall
Nederland,TX
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
15
15
years of professional experience
Work History
Store Manager
Lowes Home Improvment
Beaumont, Texas
11.2019 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Planned special promotions or discounts based on market trends.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Recruited, trained and supervised new employees.
- Updated and maintained store signage and displays.
- Trained and mentored associates to teach daily tasks and procedures.
Client Advisor
Group 1 Auto
Beaumont, Texas
08.2018 - 11.2019
- Counseled clients on financial matters and provided recommendations on investment opportunities, products, and services based on client needs and asset availability.
- Worked closely with senior management team members regarding client relations initiatives.
- Kept confidential client information properly protected and only used for official purposes.
- Created marketing materials such as brochures, flyers, emails. to promote products and services.
- Interviewed clients to assess income, expenses, insurance coverage, tax status, financial and investment goals and risk tolerance.
- Generated sales leads by attending industry events and networking opportunities.
Store Manager
Dollar General
Groves, Texas
07.2017 - 08.2018
- Established store tactics and strategies to achieve operational performance and sales goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Store Manager
Ross Dress for Less
Beaumont, Texas
11.2015 - 07.2017
- Established store tactics and strategies to achieve operational performance and sales goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
District Manager in Training
CVS Pharmacy
Livingston, TX, TX
12.2009 - 11.2015
- Compiled reports on competitor analysis and presented findings to management.
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Motivated store personnel through positive reinforcement techniques.
- Participated in cross-functional training programs to understand various business operations.
- Created monthly reports detailing budgeting, sales figures, payroll costs.
- Supported staff training, development and evaluation.
- Evaluated staff performance and provided feedback on areas of improvement.
- Developed district plans to meet sales goals and objectives.
Education
Associate of Applied Science - Business Administration And Management
New England College
Henniker, NHSkills
- Operational budgeting
- Personnel development
- Promotional planning
- Hourly shift management
- Store operations oversight
- Loss prevention
- Bank deposit procedures
- Operations management
- POS systems
- Profit margin optimization
- Retail merchandise quality standards
- Store merchandising
- Customer feedback analysis
- Multitasking and organization
- Goals and performance
- Risk management
- Payroll management
- Inventory management
Timeline
Store Manager
Lowes Home Improvment
11.2019 - Current
Client Advisor
Group 1 Auto
08.2018 - 11.2019
Store Manager
Dollar General
07.2017 - 08.2018
Store Manager
Ross Dress for Less
11.2015 - 07.2017
District Manager in Training
CVS Pharmacy
12.2009 - 11.2015
Associate of Applied Science - Business Administration And Management
New England College