Michael Rawls Jr.
Baltimore,MD
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. High organized and detail-oriented with excellent communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
Gap Inc
08.2022 - Current
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Community College Of Baltimore County
Nottingham, MD05.2025
High School Diploma -
Towson High School
Towson, MD06.2022
Skills
- Customer Service
- Multitasking Strengths
- Stocking and Replenishing
- Excellent People Skills
- Exceeding Customer Expectations
- Problem-solving skills
Certification
- Culinary, Dignity Plates Training Academy Franciscan Center - 05/2024-8/2024
Timeline
SALES ASSOCIATE
Gap Inc
08.2022 - Current
Community College Of Baltimore County
High School Diploma -
Towson High School
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