Dynamic Assistant Store Manager specializing in customer service and team collaboration, with proven ability to resolve complaints and enhance operational efficiency.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Assistant Store Manager
Whataburger
Bentonville, Arkansas
04.2023 - 08.2026
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Resolved customer complaints through active listening, documenting concerns, and providing effective solutions.
Managed cash handling procedures, ensuring accuracy in daily reconciliations.
Facilitated team meetings to align on performance goals and operational strategies.
Assistant Store Manager
KMAC Enterprises
Centerton, Arkansas
10.2020 - 03.2023
Coordinated employee schedules to maximize coverage during peak hours.
Trained new employees on store policies and customer service standards.
Addressed customer inquiries and complaints, fostering positive customer experiences.
Supported daily store operations, enhancing staff workflow and customer service.
Managed inventory levels, organizing stockroom for easy access.