Summary
Overview
Work History
Education
Skills
Family
Timeline
Generic

Michael Reyes

San Antonio,TX

Summary

Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Thrives in diverse work environments, working effectively unsupervised. Quick to master new skills and contribute to team success.

Overview

18
18
years of professional experience

Work History

eStore Lead

HEB Grocery Store
09.2021 - Current
  • Managed inventory systems and facilitated fulfillment to guarantee on-time order delivery.

Data Center Technician

SaluteInc
07.2024 - 09.2024
  • Evaluated existing technology solutions for possible improvements or replacements based on current trends in industry best practices.
  • Installed new servers, switches and other equipment in the data center following best practices.
  • Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
  • Observed network processes to verify smooth flow of data across network.
  • Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Maintained positive working relationship with fellow staff and management.

eStore Specialist

HEB Grocery Store
06.2020 - 09.2021
  • Implemented customer service protocols, resolving inquiries promptly and maintaining positive feedback.

Maintenance Lead

HEB Grocery Store
02.2019 - 06.2020
  • Delivered targeted workshops to optimize equipment handling and improve workplace efficiency.

Total Store Sanitation Lead

HEB Grocery Store
03.2017 - 02.2019
  • Directed efforts to achieve sanitation standards for every section within Perishable departments.
  • Contributed to establishing the pilot program as a core business component through team mentoring.

Total Store Sanitation Rep

HEB Grocery Store
01.2017 - 03.2017
  • Collaborated with team members to prioritize tasks and meet sanitation goals in a timely manner
  • Studied the SOPs and learned the ins and outs of the department quickly.

Maintenance Rep

HEB Grocery Store
04.2013 - 01.2017
  • Responded promptly to maintenance requests and resolved issues efficiently to ensure customer safety and satisfaction
  • Completed cross-training within various departments, including Meat Market and Grocery, during this time period.

Landscaping Specialist

RC Reyes Landscaping
09.2006 - 05.2009
  • Skilled in operating various landscaping equipment and tools, ensuring high-quality results.

Education

Some College (No Degree) - Psychology

University of Texas
Austin, TX

HS Diploma -

Kennedy High School

Skills

  • Team Management
  • Problem-solving
  • Decision-Making
  • Positive Customer Service Experience
  • Data Center Operation
  • Reliability
  • Excellent Time Management
  • Excellent Communication
  • Teamwork and Collaboration

Family

Working hard to deliver the life my growing family deserves

Timeline

Data Center Technician

SaluteInc
07.2024 - 09.2024

eStore Lead

HEB Grocery Store
09.2021 - Current

eStore Specialist

HEB Grocery Store
06.2020 - 09.2021

Maintenance Lead

HEB Grocery Store
02.2019 - 06.2020

Total Store Sanitation Lead

HEB Grocery Store
03.2017 - 02.2019

Total Store Sanitation Rep

HEB Grocery Store
01.2017 - 03.2017

Maintenance Rep

HEB Grocery Store
04.2013 - 01.2017

Landscaping Specialist

RC Reyes Landscaping
09.2006 - 05.2009

Some College (No Degree) - Psychology

University of Texas

HS Diploma -

Kennedy High School
Michael Reyes