Michael Reyes
San Antonio,TX
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Thrives in diverse work environments, working effectively unsupervised. Quick to master new skills and contribute to team success.
Overview
18
18
years of professional experience
Work History
eStore Lead
HEB Grocery Store
2021.09 - Current
- Managed inventory systems and facilitated fulfillment to guarantee on-time order delivery.
Data Center Technician
SaluteInc
2024.07 - 2024.09
- Evaluated existing technology solutions for possible improvements or replacements based on current trends in industry best practices.
- Installed new servers, switches and other equipment in the data center following best practices.
- Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
- Observed network processes to verify smooth flow of data across network.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Maintained positive working relationship with fellow staff and management.
eStore Specialist
HEB Grocery Store
2020.06 - 2021.09
- Implemented customer service protocols, resolving inquiries promptly and maintaining positive feedback.
Maintenance Lead
HEB Grocery Store
2019.02 - 2020.06
- Delivered targeted workshops to optimize equipment handling and improve workplace efficiency.
Total Store Sanitation Lead
HEB Grocery Store
2017.03 - 2019.02
- Directed efforts to achieve sanitation standards for every section within Perishable departments.
- Contributed to establishing the pilot program as a core business component through team mentoring.
Total Store Sanitation Rep
HEB Grocery Store
2017.01 - 2017.03
- Collaborated with team members to prioritize tasks and meet sanitation goals in a timely manner
- Studied the SOPs and learned the ins and outs of the department quickly.
Maintenance Rep
HEB Grocery Store
2013.04 - 2017.01
- Responded promptly to maintenance requests and resolved issues efficiently to ensure customer safety and satisfaction
- Completed cross-training within various departments, including Meat Market and Grocery, during this time period.
Landscaping Specialist
RC Reyes Landscaping
2006.09 - 2009.05
- Skilled in operating various landscaping equipment and tools, ensuring high-quality results.
Education
Some College (No Degree) - Psychology
University of Texas
Austin, TXHS Diploma -
Kennedy High School
Skills
- Team Management
- Problem-solving
- Decision-Making
- Positive Customer Service Experience
- Data Center Operation
- Reliability
- Excellent Time Management
- Excellent Communication
- Teamwork and Collaboration
Family
Working hard to deliver the life my growing family deserves
Timeline
Data Center Technician
SaluteInc
2024.07 - 2024.09
eStore Lead
HEB Grocery Store
2021.09 - Current
eStore Specialist
HEB Grocery Store
2020.06 - 2021.09
Maintenance Lead
HEB Grocery Store
2019.02 - 2020.06
Total Store Sanitation Lead
HEB Grocery Store
2017.03 - 2019.02
Total Store Sanitation Rep
HEB Grocery Store
2017.01 - 2017.03
Maintenance Rep
HEB Grocery Store
2013.04 - 2017.01
Landscaping Specialist
RC Reyes Landscaping
2006.09 - 2009.05
Some College (No Degree) - Psychology
University of Texas
HS Diploma -
Kennedy High School