Michael Richards
Harrisburg,PA
Summary
Proven achiever in sales, I excelled at Faulkner Nissan by leveraging my relationship-building and sales closing skills to surpass targets. My knack for delivering compelling sales presentations and fostering customer satisfaction drove significant referrals at Faulkner Nissan, enhancing team performance and market positioning. Seasoned Sales Representative with 20-year track record. Bringing strong vehicle knowledge, supporting business development, and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
21
21
years of professional experience
Work History
Outside Sales Representative
Trinity Solar
12.2023 - 07.2024
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve service concerns.
Sales and Leasing Consultant
Faulkner Nissan
01.2004 - 09.2023
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Identified, established and maintained positive relationships with customers to drive ongoing referrals and continued opportunities to promote community.
- Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
- Delivered engaging sales presentations tailored to individual client needs that effectively highlighted unique selling points of each vehicle.
Education
High School Diploma -
Dauphin County Technical School
Harrisburg, PASkills
- Relationship Building
- Sales closing
- Sales Presentations
- Multitasking ability
- Objection handling
- Problem-Solving
- Customer Service-Oriented
- Goal-Oriented
Military
1987-1991
United States Marine Corps
Honorably Discharged
Penbrook American Legion
Post 730
Harrisburg PA
1st Vice Commander
Timeline
Outside Sales Representative
Trinity Solar
12.2023 - 07.2024
Sales and Leasing Consultant
Faulkner Nissan
01.2004 - 09.2023
High School Diploma -
Dauphin County Technical School