Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Richardson

Tempe,AZ

Summary

Results-driven professional with extensive experience in sales, management, and technical support. Demonstrated ability to consistently exceed sales targets, drive revenue growth, and cultivate strong customer relationships. Proficient in team management, operational streamlining, and delivering exceptional customer service. Skilled problem-solver with expertise in troubleshooting technical issues and providing clear solutions to enhance client satisfaction.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

AT&T
02.2023 - Current
  • Assist in the development and execution of sales strategies to achieve store sales targets
  • Manage, train, and motivate the sales team to deliver exceptional customer experiences
  • Oversee operations and inventory control to maintain optimal stock levels and product presentation.

Account Manager

ACP (All Copy Products)
08.2021 - 02.2023
  • Develop and maintain strong relationships with key clients, serving as their primary point of contact
  • Understand client objectives and ensure the delivery of products and services that meet their needs
  • Identify opportunities for account growth and upselling additional products or services.

Assistant Store Manager

Sprint, Corporate
10.2018 - 08.2021
  • Assist in the development and execution of sales strategies to achieve store sales targets
  • Manage, train, and motivate the sales team to deliver exceptional customer experiences
  • Oversee operations and inventory control to maintain optimal stock levels and product presentation.

Assistant Sales Manager

Muv Fitness
12.2015 - 10.2018
  • Lead and manage the sales team to achieve and exceed membership sales targets
  • Develop and implement sales strategies to drive membership growth
  • Train, mentor, and motivate the sales team to enhance their selling skills and product knowledge.

Education

High school diploma - General Studies

Post Falls High School

Bachelor's degree in Information Technology - Information Technology

University of Arizona
Phoenix, AZ

Skills

  • Customer service
  • Account management
  • Leadership
  • Employee training & development
  • Problem solving
  • Operations
  • Technical proficiency
  • Management
  • Troubleshooting
  • Sales

Timeline

Assistant Store Manager

AT&T
02.2023 - Current

Account Manager

ACP (All Copy Products)
08.2021 - 02.2023

Assistant Store Manager

Sprint, Corporate
10.2018 - 08.2021

Assistant Sales Manager

Muv Fitness
12.2015 - 10.2018

High school diploma - General Studies

Post Falls High School

Bachelor's degree in Information Technology - Information Technology

University of Arizona
Michael Richardson