Michael Rico
Watsonville,CA
Summary
Dedicated Cashier at Cruz Car Wash, renowned for exceptional customer service and proficiency in up-selling techniques. Demonstrated work ethic and integrity, significantly enhancing customer satisfaction and loyalty. Skillfully resolved transaction issues, earning positive feedback for outstanding patience and empathy. Proven reliability in managing flexible schedules to support business needs.
Overview
1
1
year of professional experience
Work History
Cashier
Cruz Car Wash
06.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Business
Cabrillo College
Aptos, CA06.2026
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Customer Assistance
- Customer Satisfaction
- Up-selling techniques
- Reliability and punctuality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Cruz Car Wash
06.2023 - Current
Associate of Science - Business
Cabrillo College
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