Michael Romulo
Summary
Dedicated Food Runner successful at working with different types of personalities and experienced in working in high-end restaurants. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Runner
Wynn Encore
07.2021 - Current
- Maintained speed of service for food orders while minimizing errors and complaints;
- Delivered correct food items to tables according to order documentation;
- Communicated with kitchen staff and servers to provide accurate, timely information regarding orders and minimize delays;
- Provided attentive service and proactively assessed guest needs;
- Kept detailed knowledge of and followed all food safety guidelines;
- Responded to customer complaints and inquiries promptly, finding swift resolutions;
- Cultivated warm relationships with regular customers;
- Established rapport with customers by providing friendly and attentive service.
Food Runner
Wynn & Encore Hotel
07.2018 - 07.2021
- Responsible for setting up and carrying trays, organizing plates;
- Delivering food to tables and provide preliminary information regarding menu to the guest;
- Assist Expeditor and Food server, completing side work;
- Ensuring that garnishes are put on the food before it goes out;
- Maintaining health code standards and providing excellent customer service for our guest;
- Provided attentive service and proactively assessed guest needs.
- Provide the quality and accuracy of the orders.
Education
High School diploma - General Studies
Marian High School
Skills
- Attention to detail
- Order verification
- Team-oriented
- Interpersonal communication
- Physical stamina
- Anticipating Customer Needs
- Effective Multitasking
- Safe Handling Standards
Additional Information
• Profound ability to establish and maintain cooperative working relationships with those contacted in the course of work.
• Great ability to appear for work on time.
• Strong ability to follow directions from a supervisor;
• Understand and follow posted work rules and procedures,and accept constructive criticism.
• Excellent communication and self-management skills.
Certification
- Food Handler Safety Training
Timeline
Food Runner
Wynn Encore
07.2021 - Current
Food Runner
Wynn & Encore Hotel
07.2018 - 07.2021
High School diploma - General Studies
Marian High School
- Food Handler Safety Training
Similar Profiles
FALYNN HUTSONFALYNN HUTSON
VIP Services Representative at Wynn & Encore Resorts Las VegasVIP Services Representative at Wynn & Encore Resorts Las Vegas
Evis PemaEvis Pema
A/R Senior Wholesale and City Ledger at The Wynn/Encore Hotel and CasinoA/R Senior Wholesale and City Ledger at The Wynn/Encore Hotel and Casino
MARCUS CELLAMARCUS CELLA
Bartender Apprentice at WYNN/ENCOREBartender Apprentice at WYNN/ENCORE