Open To Work
MIchael Sams
Des Moines
Summary
Results-driven Intake Coordinator known for strong follow-up skills and meticulous record-keeping. Committed to policy enforcement and enhancing client support services, ready to leverage expertise for impactful outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Hope Ministries Bethel Mission
Des Moines, IA
02.2017 - 02.2025
- Managed intake processes to streamline client assessments and improve service.
- Coordinated communication between clients and service providers to enhance support services.
- Developed and maintained accurate client records using database management systems.
- Trained new staff on intake procedures, ensuring consistency and compliance with policies.
Grill Cook
Wendys Restaurant
Des Moines, IA
11.2015 - 02.2017
- Grilled and prepared menu items according to established quality standards.
- Maintained cleanliness and organization of grill station and surrounding areas.
- Operated cooking equipment efficiently, ensuring food safety compliance.
- Collaborated with team members to streamline kitchen operations during peak hours.
Education
High School Diploma -
St. Phillip Catholic Central
Battle Creek, MI06-1984
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Enforcement of policy
- Understanding of addiction
- Understanding of homelessness
- Work a recovery program of my own
Accomplishments
Worked 8 years with he homeless with Hope Ministries. I have 11 years clean and serene. Helped develop and implement a Mission Tracker program that tracks all current residents standing and a data base for past residents.
Certification
I have been CPR certified and trained in biological clean up.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$45000/yr - $200000/yrTimeline
Intake Coordinator
Hope Ministries Bethel Mission
02.2017 - 02.2025
Grill Cook
Wendys Restaurant
11.2015 - 02.2017
High School Diploma -
St. Phillip Catholic Central