Michael Saum
Tucson,AZ
Summary
Dedicated Crew Member experienced in delivering exceptional customer service and maintaining cleanliness in fast-paced environments. Achieved high guest satisfaction through effective communication and strong teamwork. Focused on enhancing operational efficiency and fostering customer loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
Zips Drive In
Coeur d'Alene, Idaho
08.2024 - 08.2024
- Delivered excellent customer service in a fast-paced drive-in environment.
- Ensured cleanliness of workstations and dining areas to enhance guest experience.
- Supported team members in order assembly and food preparation to improve service efficiency.
- Communicated effectively with customers to ensure satisfaction and accuracy.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking, to ensure smooth operations.
Busser
Dueler's Piano Bar
Coeur d'Alene, Idaho
06.2022 - 08.2022
- Cleared tables promptly after guests finished dining to maintain cleanliness.
- Engaged with guests to create a welcoming atmosphere and enhance their dining experience.
- Greeted customers and provided menu information to assist with their dining choices.
- Collaborated with kitchen staff to ensure timely dish availability for service.
- Volunteered for additional tasks to support colleagues and ensure smooth workflow.
- Provided assistance to other bussers or waitstaff when needed.
- Stocked ice buckets, water pitchers, wine glasses, and other bar items.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2025
Skills
- Food preparation
- Order accuracy
- Cash handling
- Cleanliness maintenance
- Time management
- Customer service
- Team collaboration
- Attention to detail
- Communication skills
- Positive attitude
Languages
English
Native/ Bilingual
Timeline
Crew Member
Zips Drive In
08.2024 - 08.2024
Busser
Dueler's Piano Bar
06.2022 - 08.2022
High School Diploma -
Penn Foster Career School