Personable and dedicated professional with strong aptitude for understanding and addressing employee benefits needs. Possesses foundational knowledge in benefits administration and proficiency in analyzing data to provide effective solutions. Committed to positively impacting employee satisfaction and organizational efficiency through comprehensive benefits support.
Overview
5
5
years of professional experience
Work History
Benefits Advisor
The U.S. Department of Labor Employee Benefits Security Administration
04.2023 - Current
Provide information, guidance, and assistance to plan administrators, plan service providers, participants, beneficiaries, and the general public concerning provisions of ERISA and other related statutes, regulations, and Department published guidance, using oral communication
Assist participants and beneficiaries in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials
Develop complex recoveries and referrals per EBSA's standard operating procedures
Explain the law, regulations or other guidance and work with employers to informally resolve benefit issues
Conduct research, fact-finding, analyze data, and prepare and present information by writing reports about particular situations
Use critical thinking, reasoning, and analytical skills to identify and develop responses to inquiries
Review eligibility or entitlement to benefits
Identify potential criminal or civil disputes that require formal investigation, or situations where it appears that a fiduciary violation of law has occurred and develop investigative referrals
Educate individuals on their rights and responsibilities under the Employee Retirement Income Security Act of 1974 (ERISA) and other related laws enforced by EBSA
Assist with planning and conducting outreach events; disseminate information related to ERISA employee benefits plan protections and retirement savings education; with supervisory/senior advisor assistance
Regularly use Spanish language translation skills in performing duties listed above and on an as needed basis to assist other office staff
Junior Associate
Manchester Trade Limited, Inc.
06.2020 - 07.2020
Conducted research on and contacted 30+ potential partners for Manchester Trade Limited, Inc. to work with on a development project
Wrote 12+ detailed memos for the President and Vice President of Manchester Trade Limited, Inc. on issues, developments, and trends pertinent to international trade, foreign investment, foreign policy, and international affairs, especially as they relate to U.S competitiveness in a global context
Took detailed notes on a cross-functional business meeting for company records so that the President and Vice President of Manchester Trade Limited, Inc. could keep track of the important issues that were discussed during it
Proofread and edited documents on a weekly basis that Manchester Trade Limited, Inc. associates were sending to maintain liaison with government officials from foreign countries in the foreign affairs community
Worked with a team of colleagues to set goals, devise strategies to achieve those goals, and monitor progress towards achieving our objectives
Education
Master's degree - International Business
University of Florida
Gainesville, FL
08.2022
Bachelor's degree - International Studies with an emphasis on Latin America and the Caribbean
University of Florida
Gainesville, FL
05.2021
Skills
Benefits analysis
Benefits administration
Problem-solving
Attention to detail
Effective communication
Language Skills
Language: Spanish
Native or Bilingual
Spoken:
Native or Bilingual
Written:
Native or Bilingual
Read:
Native or Bilingual
Timeline
Benefits Advisor
The U.S. Department of Labor Employee Benefits Security Administration
04.2023 - Current
Junior Associate
Manchester Trade Limited, Inc.
06.2020 - 07.2020
Bachelor's degree - International Studies with an emphasis on Latin America and the Caribbean
University of Florida
Master's degree - International Business
University of Florida
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