Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Schonert

Los Angeles,CA

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.

Overview

4
4
years of professional experience

Work History

Supervisor/Cashier

CVS Pharmacy
02.2019 - 05.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Operated the front-end register efficiently, processing transactions with accuracy and speed.
  • Achieved #1 district ranking for selling CVS CarePass memberships, showcasing strong sales skills and customer engagement.
  • Provided exceptional customer service, addressing inquiries and resolving issues to ensure a positive shopping experience.
  • Managed phone calls and assisted with passport and ID photo services, maintaining professionalism and customer confidentiality.
  • Ensured a clean, organized, and visually appealing front-end area, fostering a welcoming environment for customers.

Security Personnel

Allied Universal | Jimmy Kimmel Live
02.2019 - 06.2021
  • As security personnel I am responsible for setting expectations for audience conduct, as well as safeguarding entry points, staff, and talent. Duties include:
  • Observing audience members during tapings and tactfully enforcing protocol breaches.
  • Maintaining security perimeters while effectively communicating by radio with other team members.
  • Safeguarding entry points; memorizing faces and names for efficient entry.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.


Education

Certified And Licensed Phlebotomy Technician 1 -

AUMT Institute Allied Health Education & Services
11-2023

Certificate in Graphic Design - Graphic Design

Glendale Community College
Glendale, CA
06-2017

Skills

  • Venipuncture
  • Micro-collection
  • Quality Assurance
  • Laboratory Operations
  • Patient Relations
  • Communication skills
  • Patient care
  • Customer service
  • Specimen collection
  • Inventory control
  • Data entry
  • Attention to detail

Timeline

Supervisor/Cashier

CVS Pharmacy
02.2019 - 05.2023

Security Personnel

Allied Universal | Jimmy Kimmel Live
02.2019 - 06.2021

Certified And Licensed Phlebotomy Technician 1 -

AUMT Institute Allied Health Education & Services

Certificate in Graphic Design - Graphic Design

Glendale Community College

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Michael Schonert