Detail-oriented Executive Secretary skilled in time management, meeting coordination, and client liaison. Proven ability to handle confidential information and streamline communication to enhance productivity.
Overview
11
11
years of professional experience
Work History
Executive Secretary
City of Minot
Minot, ND
11.2021 - 12.2025
Managed scheduling and coordination of executive meetings and events to ensure efficient time management.
Developed and maintained filing systems for confidential documents, enhancing information retrieval efficiency.
Prepared comprehensive reports and presentations, ensuring accuracy and clarity for decision-making purposes.
Streamlined communication between departments, fostering collaboration and timely information exchange.
Handled confidential information in professional manner.
Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Answered high volume of phone calls and email inquiries.
Coordinated travel arrangements and bookings for executive staff.
Administrative Assistant/Marketing Assistant
Minot Aero Center
Minot ND
04.2020 - 10.2022
Managed appointment scheduling and maintained calendar for executive team, optimizing time management.
Trained new administrative staff on office procedures and software applications, fostering a collaborative environment.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Instrumental in creating marketing materials for Minot Aero Center that were used in local magazines and for new customers and those interested in learning how to fly with general aviation.
Administrate Assistant/City Bus Driver
City Of Minot
Minot, ND
08.2019 - 11.2021
Operated city buses along designated routes, ensuring timely and safe passenger transport.
Monitored traffic patterns and adjusted routes to enhance service efficiency.
Provided exceptional customer service, addressing passenger inquiries and concerns professionally.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Maintained accurate records of daily operations, including ridership counts and incidents.
Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Maintained North Dakota driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Directed and Submitted all incoming calls for Transit Department.
Developed Strong Relationships with Vendors through ticket sales and Marketing with making sure our wrapped buses for advertising were used on main routes for better exposure.
Maintained records for sales, rider participation and vehicle maintenance, submitting monthly reports to my superintendent.
Worked meticulously to maintain communication with drivers, students, parents and community riders.
Community Relations Specialist
Domestic Violence Crisis Center
Minot ND
07.2019 - 11.2021
Developed and implemented community outreach programs to raise awareness of domestic violence issues.
Coordinated training sessions for volunteers on crisis intervention and support strategies.
Established partnerships with local organizations to expand resource availability for survivors.
Conducted workshops and presentations to educate the community on prevention strategies and available services.
Managed social media campaigns to enhance visibility of programs and engage with the public effectively.
Coordinated employee volunteerism efforts, fostering a sense of pride and commitment among staff members towards their communities.
Implemented innovative public relations campaigns to promote positive news stories about organizational achievements within the community.
Organized fundraising events that generated significant funds for community projects while raising awareness about company mission and values.
Increased public awareness of company programs by creating informative content for social media platforms and newsletters.
Enhanced community engagement by organizing and executing various outreach events and initiatives.
Filed reports, documented content and outcome of individual coaching sessions, detailed individual assessments and demographics and offered insight into various issues.
Shipping Manager
FEY Printing
Wisconsin Rapids, WI
05.2015 - 05.2015
Managed end-to-end shipping processes to ensure timely delivery of goods.
Developed and implemented efficient shipping strategies minimizing delays and optimizing routes.
Collaborated with cross-functional teams to improve supply chain coordination and communication.
Trained and mentored staff on shipping procedures, enhancing team performance and accuracy.
Analyzed shipping data to identify trends, recommending improvements for operational efficiency.
Oversaw inventory control measures, reducing discrepancies in shipments and stock levels.
Established relationships with carriers to negotiate favorable rates and service agreements.
Pulled, verified, and packaged items for shipment.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Determined most cost-effective procedures and routes for shipments.