Appliance Sales Professional
Michael Shafer
Mrs. G's Inc
Levittown,PA
29
years of professional experience
Dynamic Appliance Sales Professional with proven skills in product demonstrations, customer consultations, and team collaboration. Effectively resolves inquiries while fostering customer loyalty and mentoring junior staff.
Work History
19 Years 4 Months
2006.11 - 2026.03
19 Years 4 Months
Appliance Sales Professional
Mrs. G's Inc | Lawrenceville, NJ
2006.11 - 2026.03
- Assisted customers in selecting appliances aligned with needs and budgets.
- Demonstrated appliance features to enhance customer understanding and facilitate informed decisions.
- Collaborated with team members to optimize sales floor displays, improving customer engagement and product visibility.
- Trained new associates on product knowledge, boosting service quality and customer satisfaction.
- Resolved inquiries regarding appliance specifications and warranties efficiently.
- Utilized point-of-sale systems for transaction processing and sales tracking.
- Maintained current knowledge of industry trends and new technologies.
- Cultivated relationships with vendors to obtain competitive pricing and enhance service offerings.
9 Years 9 Months
1997.02 - 2006.11
9 Years 9 Months
Audio/Video Sales Manager
Circuit City | Langhorne, Pennsylvania
1997.02 - 2006.11
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Managed inventory levels to ensure product availability and reduce stockouts.
- Mentored junior sales associates to cultivate skills and enhance team performance.
- Led training sessions for staff to improve product knowledge and sales techniques.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided exceptional customer service to resolve inquiries and foster loyalty.
- Established and maintained relationships with key clients to enhance customer retention.
- Performed sales consultations and educated clients on products and services.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Prepared and presented monthly reports to management on sales performance trends.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
Education
Associate of Arts - Communications
Bucks County Community College | Newtown, PA | 1987-05
- 1987 - Dean's List
Skills
Product knowledge
Product presentation
Product demonstration
Appliance diagnostics
Customer needs assessment
Accessory matching
Point-of-sale systems
Checkout operations
Timeline
Appliance Sales Professional
Mrs. G's Inc
2006.11 - 2026.03Read more
Audio/Video Sales Manager
Circuit City
1997.02 - 2006.11Read more
Bucks County Community College - Associate of Arts, Communications
Read more