Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Shannon

Insurance agent
Orlando,FL

Summary

Proven Insurance Agent with a track record of fostering client relationships and resolving issues, highlighted during my tenure at QuoteManage. Expert in customer service and licensed insurance, I excel in converting quotes to sales with professionalism and ethics. Achievements include consistently exceeding client satisfaction benchmarks.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Agent

QuoteManage
07.2020 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.

Insurance Agent

Mancine Enterprises
01.2018 - 03.2020
  • Maintained high standards of customer service by building relationships with clients.

Insurance Agent

Pioneer American
09.2016 - 12.2017
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Insurance Agent

Senior Solutions
03.2015 - 08.2016
  • Responded to customer calls swiftly to resolve issues and answer questions.

Insurance Agent

American Senior Benefits
03.2014 - 03.2015
  • Built strong relationships with clients through consistent communication and excellent customer service.

Education

Associate of Arts - General

Valencia College
Orlando, FL
08-1985

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales

Certification

  • Ethics and Compliance Certification – Ethical Compliance Training Programs.

Timeline

Insurance Agent

QuoteManage
07.2020 - Current

Insurance Agent

Mancine Enterprises
01.2018 - 03.2020

Insurance Agent

Pioneer American
09.2016 - 12.2017

Insurance Agent

Senior Solutions
03.2015 - 08.2016

Insurance Agent

American Senior Benefits
03.2014 - 03.2015
  • Ethics and Compliance Certification – Ethical Compliance Training Programs.

Associate of Arts - General

Valencia College
Michael ShannonInsurance agent