MICHAEL SHERRY
Valparaiso,IN
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 20-year career. Tenacious Business Developer with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
20
20
years of professional experience
Work History
Enterprise Client Executive
Ricoh Americas Corporation
03.2018 - Current
- Informed and suggested new SaaS and Intelligent Platforms to customers and prospects.
- Built relationships with customers to establish long-term business growth.
- Completed daily logs, tracked data and managed clients' book of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of Ricoh's advanced offerings.
Services Executive Major Accounts
Ricoh Americas Corporation
03.2013 - 03.2018
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet expansion goals.
- Conducted regular B2B activity exceeding KPI expectations.
New Hire Development
Ricoh Americas Corporation
04.2010 - 03.2013
- Developed and led group training courses to align with corporate sales and service goals.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program.
Account Executive
Ricoh Americas Corporation
03.2003 - 04.2010
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Managed sales cycle to grow solid customer base.
Education
Bachelor of Science - Learning And Organizational Change
Northwestern University
Evanston, ILSkills
- Account Planning and Management
- Sales Expertise
- Consultative Selling Techniques
- Quota Achievement
- B2B Prospecting
- MRR/ARR Growth
Timeline
Enterprise Client Executive
Ricoh Americas Corporation
03.2018 - Current
Services Executive Major Accounts
Ricoh Americas Corporation
03.2013 - 03.2018
New Hire Development
Ricoh Americas Corporation
04.2010 - 03.2013
Account Executive
Ricoh Americas Corporation
03.2003 - 04.2010
Bachelor of Science - Learning And Organizational Change
Northwestern University
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