Customer-focused retail professional with 4+ years of experience in reputable shops and a proven record of exceeding sales targets. Strong negotiation and communication skills enhance customer rapport and facilitate successful sales closures. Proficient in CRM software for lead management and follow-ups, driving revenue growth through strategic tactics. Experienced in maintaining organized documentation, managing tenant relationships, and implementing marketing strategies that increased inquiries by 20%.
Overview
10
10
years of professional experience
Work History
Leasing Agent
Coastal Ridge
09.2023 - 05.2025
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Responded to requests and scheduled appointments for property showings.
Car Salesman
Sunrise Buick GMC
05.2021 - 08.2023
Developed successful sales strategies to maximize customer satisfaction and profit.
Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Sales Representative
AT&T
10.2017 - 05.2021
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Clerk
Xpo Logistics
06.2015 - 10.2017
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Internet Sales Consultant/Business Development Consultant at FirstLight HomeCareInternet Sales Consultant/Business Development Consultant at FirstLight HomeCare