Summary
Overview
Work History
Education
Skills
Timeline
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Michael Strickland

Port Saint Lucie,FL

Summary

Customer-oriented General Manager with 35 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

35
35
years of professional experience

Work History

President/General Manager of Operations

Dick's Diner Corporation
06.1988 - 04.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms

Cooks Helper

Penn State University
01.1996 - 01.1997
  • Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Monitored food temperatures and quality throughout shifts
  • Managed time to juggle multiple tasks simultaneously with ease

Education

Bachelor of Science - Hotel, Restaurant And Institutional Management

Pennsylvania State University
University Park, PA

Skills

  • Vendor Negotiations
  • Staff Development
  • Cost Analysis and Savings
  • Labor Cost Controls
  • Leadership
  • Inventory Control
  • Food Preparation and Safety
  • Staff Management
  • Communication Skills
  • Budgeting and Cost Control
  • Product Costing
  • Purchasing
  • Menu Planning
  • Administrative Skills
  • Staffing

Timeline

Cooks Helper

Penn State University
01.1996 - 01.1997

President/General Manager of Operations

Dick's Diner Corporation
06.1988 - 04.2023

Bachelor of Science - Hotel, Restaurant And Institutional Management

Pennsylvania State University

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Michael Strickland