Michael Swiastyn
Sales Clerk
Napoleon,OH
Summary
Driven and dependable, with a proven track record. Excels in customer service and inventory tracking, enhancing shopping experiences and efficiency. Skilled in teamwork and multi-tasking, Significantly contributes to team success and customer satisfaction, demonstrating a professional demeanor and a results-focused approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Dollar Tree
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Unloaded merchandise from delivery trucks
Volunteer Assistant
Henry County Humane Society
05.2024 - 05.2024
- Assisted in maintaining clean and safe living environments for animals, ensuring their wellbeing.
- Collaborated effectively with fellow volunteers, fostering a positive working environment focused on animal care.
- Contributed to the overall success of the organization through diligent volunteer work and dedication to animal care.
- Observed strict safety protocols when handling various species, minimizing risk to both animals and caretakers alike.
- Provided comforting interactions with animals during times of stress or transition, improving their overall emotional wellbeing.
Retail Sales Associate
Meijer
03.2023 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted customers in locating desired products, resulting in improved shopping experiences.
- Increased store efficiency by maintaining well-stocked shelves and ensuring accurate inventory counts.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted in training new hires on store procedures and best practices, enhancing overall team performance levels.
- Answered customers' merchandise questions and located specific items to enable customer purchase.
- Adhered to safety guidelines when handling perishable items, ensuring top-quality products for consumers while minimizing waste within the store setting.
- Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
Grocery Sales Associate
Kroger's Grocery
03.2014 - 01.2023
- Assisted customers in locating desired products, resulting in improved shopping experiences.
- Addressed customer concerns promptly, fostering positive relationships and repeat business.
- Contributed to team success by consistently meeting or exceeding individual productivity goals.
- Increased store efficiency by maintaining well-stocked shelves and ensuring accurate inventory counts.
- Assisted in training new hires on store procedures and best practices, enhancing overall team performance levels.
- Conducted produce quality evaluations and removed spoiled items to comply with company policy and reduce consumer health risks.
- Answered customers' merchandise questions and located specific items to enable customer purchase.
- Provided exceptional customer service through active listening and problem-solving skills, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of current promotions and sales events to better inform customers about potential savings opportunities.
- Engaged with shoppers during slow periods using friendly conversation techniques that increased overall rapport with customers and fostered a welcoming environment.
- Cleaned and sanitized work areas, equipment and display cases to minimize contamination risks.
- Balanced multiple responsibilities such as stocking shelves, assisting customers at the register area without sacrificing service quality or attention to detail.
- Adhered to safety guidelines when handling perishable items, ensuring top-quality products for consumers while minimizing waste within the store setting.
- Collaborated with team members to maintain a clean, safe work environment for both employees and shoppers.
- Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
- Boosted customer satisfaction by providing friendly, knowledgeable service and quick assistance on the sales floor.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
Education
No Degree - Radio And Television Broadcasting
Lewis And Clark Community College
Godfrey, IL05.2003
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Cash Register Operation
- Stocking and Receiving
- Professional Demeanor
- Cleaning techniques
- Inventory Tracking
- Machine operations
- Conditioning of departments
- Honest and Dependable
Accomplishments
- Awarded “Employee of the Month” multiple years.
Certification
- Pallet Jack Operator, Kroger
- Zamboni Operator, Kroger
Timeline
Sales Associate
Dollar Tree
06.2024 - Current
Volunteer Assistant
Henry County Humane Society
05.2024 - 05.2024
Retail Sales Associate
Meijer
03.2023 - 02.2024
Grocery Sales Associate
Kroger's Grocery
03.2014 - 01.2023
No Degree - Radio And Television Broadcasting
Lewis And Clark Community College