Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Tewell

Naples,FL

Summary

Adept at elevating dining experiences, I leveraged my exceptional communication and table management skills at Coastal Prime to significantly enhance customer satisfaction. Specializing in high-volume dining and effective customer upselling, my expertise in wine service and menu presentation consistently contributes to memorable dining moments.

Overview

13
13
years of professional experience

Work History

Restaurant Server

Spanky's Speakeasy
Naples, FL
10.2021 - 11.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Recorded orders accurately into the Point of Sale system.

Restaurant Server

Coastal Prime
Naples, FL
05.2017 - 10.2023
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Provided menu recommendations and answered questions regarding food Ingredients and preparation methods.
  • Recorded orders accurately into the Point of Sale system.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.

Restaurant Server

Ridgway Bar & Grill
Naples, FL
01.2012 - 09.2017
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Assisted other servers as needed during peak hours or special events.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.

Education

High School Diploma -

Ellsworth High School
Ellsworth, ME
05-2004

Skills

  • High-volume dining
  • Table management
  • Daily specials memorization
  • Menu presentation
  • Exceptional communication
  • Wine service
  • Effective customer upselling

References

References available upon request.

Timeline

Restaurant Server

Spanky's Speakeasy
10.2021 - 11.2024

Restaurant Server

Coastal Prime
05.2017 - 10.2023

Restaurant Server

Ridgway Bar & Grill
01.2012 - 09.2017

High School Diploma -

Ellsworth High School

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Michael Tewell