Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Towns

Alexandria,VA

Summary

Dedicated sales associate with strong customer service skills. Experienced in product knowledge, conflict resolution, and cash handling, ensuring exceptional customer experiences. Dedicated sales associate skilled in customer service, product knowledge, and conflict resolution. Proven ability to educate customers and maintain organized displays, contributing to high satisfaction levels and efficient sales processes.

Overview

1
1
year of professional experience

Work History

Sales Associate

The Home Depot Inc
College Park, Maryland
04.2026 - Current
  • Educated customers about product features and benefits during sales interactions.
  • Assisted customers in locating products and answering inquiries.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained organized and well-stocked merchandise displays on the sales floor.
  • Conducted inventory checks to ensure stock levels met customer demands.

Cashier

Mid Atlantic Seafood
Hyattsville, Maryland
12.2025 - 03.2026
  • Processed customer transactions with a focus on speed and accuracy at seafood market.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained organized cash register, ensuring compliance with cash handling procedures.
  • Resolved customer inquiries and concerns, contributing to high satisfaction levels.
  • Adhered to health and safety guidelines while handling seafood products daily.

Host

Famous Dave's Bar-B-Que
Laurel, Maryland
04.2025 - 12.2025
  • Greeted and seated guests promptly to enhance dining experience.
  • Provided excellent customer service by anticipating customer needs.
  • Monitored dining area for guest satisfaction and comfort levels.
  • Managed waitlists and reservations efficiently during peak hours.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Education

High School Diploma -

Captial Guardian Youth Challenge Academy
Laurel, MD
12-2024

Skills

  • Customer service
  • Sales techniques
  • Sales strategies
  • Product knowledge
  • Transaction processing
  • Inventory management
  • Conflict resolution

Timeline

Sales Associate

The Home Depot Inc
04.2026 - Current

Cashier

Mid Atlantic Seafood
12.2025 - 03.2026

Host

Famous Dave's Bar-B-Que
04.2025 - 12.2025

High School Diploma -

Captial Guardian Youth Challenge Academy
Michael Towns