Michael Tucker
Clearwater
Summary
Experienced account management professional with a proven track record of exceeding client expectations. Skilled in client relationship management, strategic planning, and sales performance. Adaptable and reliable, excels in dynamic environments and consistently meets changing needs. Strong communicator with focus on achieving targets and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Inside Account Manager
DDP Medical Supply
08.2021 - Current
- Managed a diverse portfolio of accounts, consistently meeting sales targets through proactive relationship building.
- Mentored high-achieving new hires to properly manage accounts with the goal of sales growth.
- Utilized CRM software to track client interactions, ensuring timely responses and appropriate escalation when necessary.
- Increased customer retention by conducting regular follow-ups and providing exceptional after-sales support.
- Implemented systems and procedures to increase sales.
- Collaborated with teams to ensure accurate pricing and timely delivery of products to customers.
Sales Representative
Sam Ash Music
11.2019 - 03.2020
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Bachelor of Arts - Communications
Florida Gulf Coast University
Fort Myers, FL08-2018
Skills
- Strategic thinking
- Relationship building
- Account planning
- Pipeline management
- CRM proficiency
- Problem-solving
Timeline
Inside Account Manager
DDP Medical Supply
08.2021 - Current
Sales Representative
Sam Ash Music
11.2019 - 03.2020
Bachelor of Arts - Communications
Florida Gulf Coast University
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