Michael Tucker
DDP Medical Supply
Clearwater
5
years of professional experience
Experienced account management professional with a proven track record of exceeding client expectations. Skilled in client relationship management, strategic planning, and sales performance. Adaptable and reliable, excels in dynamic environments and consistently meets changing needs. Strong communicator with focus on achieving targets and enhancing customer satisfaction.
Work History
Inside Account Manager
5 Years 3 Months- Managed a diverse portfolio of accounts, consistently meeting sales targets through proactive relationship building.
- Mentored high-achieving new hires to properly manage accounts with the goal of sales growth.
- Utilized CRM software to track client interactions, ensuring timely responses and appropriate escalation when necessary.
- Increased customer retention by conducting regular follow-ups and providing exceptional after-sales support.
- Implemented systems and procedures to increase sales.
- Collaborated with teams to ensure accurate pricing and timely delivery of products to customers.
Sales Representative
4 Months- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Bachelor of Arts - Communications
Skills
Strategic thinking
Relationship building
Account planning
Pipeline management
CRM proficiency
Problem-solving
Timeline
Inside Account Manager
DDP Medical Supply
08.2021 - CurrentRead More
Sales Representative
Sam Ash Music
11.2019 - 03.2020Read More
Florida Gulf Coast University
Bachelor of Arts from Communications
Read More