Michael Walsh
Danbury
Summary
Experienced server with a strong background in the restaurant industry spanning over five years. Expertise in multitasking and training staff while maintaining service excellence. Committed to fostering teamwork and ensuring outstanding customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Barbarie's Black Angus Grill
Danbury
06.2021 - Current
- Manage multiple tables during peak service hours, ensuring timely service and customer satisfaction.
- Provide excellent customer service. Greeting with a smile.
- Maintain knowledge of menu items and daily specials for customer inquiries.
- Train new servers on restaurant policies and best practices to maintain service quality.
- Process cash and credit card payments accurately at the register while following company procedures for handling all transactions.
- Prepare checks, itemizing total meal costs and taxes.
- Check identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
High School Diploma -
Danbury High School
Danbury06-2020
Skills
- Menu management and knowledge
- Cash handling
- Order management
- Food safety practices
- Customer relationship management
Timeline
Server
Barbarie's Black Angus Grill
06.2021 - Current
High School Diploma -
Danbury High School