Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAEL WASSON

Orlando

Summary

High energy. High charisma server with extensive food and beverage knowledge. Skilled in customer service and hospitality. I excelled in enhancing guest experiences and am passionate about creating a memorable dining experience.

Overview

15
15
years of professional experience

Work History

Server

The Palm Restaurant
Orlando, FL
11.2023 - 03.2026
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Suggested wine pairings to go with specific menu items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • created authentic guest experiences by providing excellent customer service

Server

Vines Grille & Wine Bar
Orlando, FL
07.2011 - 11.2023
  • Created relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Valencia College
Orlando, FL
01-2030

Skills

  • Customer service
  • Hospitality service expertise
  • Food Safe Certified
  • Extensive Food and Beverage knowledge

Timeline

Server

The Palm Restaurant
11.2023 - 03.2026

Server

Vines Grille & Wine Bar
07.2011 - 11.2023

Valencia College
MICHAEL WASSON