Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Account Executive
Torgersen Causey Insurance & Benefits
Pensacola, FL
10.2020 - Current
Executed lead development and sales strategies in both group and individual sectors, contributing to over $1 million in revenue since November 2021.
Analyzed current benefits programs for a diverse portfolio of 15+ group clients and developed tailored solutions aimed at optimizing employee retention and attraction while controlling costs.
Developed and maintained trust-based relationships with group and individual clients to ensure optimal service delivery and client satisfaction.
Managed resolution of customer inquiries and complaints to support service excellence.
Conducted market analysis and designed presentations aimed at achieving optimal results for clients and team members.
Collaborated in crafting sales materials aimed at enhancing client engagement and satisfaction.
Athletics Program Coordinator
LaGrange College Athletics
LaGrange, GA
11.2017 - 10.2020
Developed and implemented department presentations, newsletters, and emails to enhance internal and external communications.
Organized and optimized travel itineraries for all 20 men's and women's teams, enhancing operational efficiency and support.
Managed NCAA compliance responsibilities, including grade report retrieval and communication of athlete eligibility to coaching staff.
Managed game day staffing schedules and developed promotional materials to enhance event success.
Directed planning and execution of athletic department special events to enhance community engagement and team spirit.
Served as main liaison with human resources to ensure efficient onboarding and paperwork completion for new athletic department hires.
Assisted athletic director and staff in managing NCAA certification processes, ensuring timely filing of required forms to uphold compliance standards.
Engaged in ongoing education of NCAA regulations and event management trends by attending NCAA conventions and CEFMA seminars to enhance operational effectiveness.
Education
B.B.A. - Business Administration, Sports Management