Michael Whitt

• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
• Established and maintained operational standards for 17 locations.
• Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.

Oversaw an Inmate work crew doing miscellaneous assignments outside in the County

• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Instructor in the Academy.

• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
• Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
• Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
• Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
• Ensure safety and security of the Jail and Courthouses.
• Oversaw the largest Division in the Department (Uniform Operations) the last 12 years of my career.