Michael Williams
Tampa,FL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
6
6
years of professional experience
Work History
Sales Consultant Representative
Power Home Remodeling
Tampa, FL
04.2022 - 07.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
HVAC Technician
Lapham Heating And Cooling
Plainwell, MI
11.2021 - 02.2022
- While taking college courses
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Filled out detailed work orders for each job completed.
College Financial Representative
Northwestern Mutual
Portage, MI
12.2020 - 04.2021
- Maintained institutional regulatory compliance in federal and state student assistance programs.
- Monitored financial aid advising to comply with regulatory guidelines.
- Interviewed and advised students in regard to educational financial planning.
- Utilized electronic data exchange software and sent and retrieved information from Department of Education.
- Interviewed clients by telephone or in-person to gather financial information.
Sales Assistant
EcoTech
Otsego, MI
04.2018 - 04.2019
- While taking college courses
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
Education
BBA - Marketing
Northern Michigan University
Marquette, MIBBA - Sales And Marketing
Western Michigan University
Kalamazoo, MI12.2021
Skills
- Verbal and Written Communication
- CRM experience
- Power Point/Word/Excel
- Professional Relationships
- Customer Retention Abilities
- Product and Service Knowledge
- Inside and Outside Sales
- Prospecting Skills
- Market Research
- Onsite Product Demonstrations
Accomplishments
- Ranked #5 Sales consultant in East region for 2023
- Achieved team leader within the Tampa office at Power Home Remodeling
- $950k of products sold in 2023
- Power Gala award winner
References
Nick Doyle - Executive Vice President Mahalo Spirits Group +1 (954) 439-4538
Zach Petty - Northwestern Mutual +1 (269)-870-4891
Mike Mcevoy - VP of sales Power Home Remodeling +1 (856) 981-3581
Timeline
Sales Consultant Representative
Power Home Remodeling
04.2022 - 07.2024
HVAC Technician
Lapham Heating And Cooling
11.2021 - 02.2022
College Financial Representative
Northwestern Mutual
12.2020 - 04.2021
Sales Assistant
EcoTech
04.2018 - 04.2019
BBA - Marketing
Northern Michigan University
BBA - Sales And Marketing
Western Michigan University