Michael Wilson
Orrville,OH
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Custom Millwork Specialist
Carter Custom Millwork
Millersburg, OH
06.2014 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Built and managed relationships with key clients and partners to drive growth.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
Commercial Construction Laborer
Classical Construction
Apple Creek, OH
07.2012 - 06.2014
- Aided in the reduction of costly errors by double-checking measurements before cutting or placing materials during construction activities.
- Improved worksite safety by consistently adhering to OSHA guidelines and enforcing strict safety protocols among team members.
- Ensured timely project progression with efficient demolition, excavation, and site preparation tasks.
- Completed complex framing tasks with precision for both wood and metal structures in accordance with design plans.
Construction Supervisor
Community Action Wayne/Medina
Wooster, OH
08.2009 - 05.2012
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Reported quality of performance on site to site construction managers.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Drill Sergeant
US Army
El Paso, TX
01.1996 - 03.2009
- Ensured trainees maintained high levels of hygiene, personal appearance, and overall health during their time in basic training.
- Developed leadership skills in trainees by assigning team responsibilities and providing constructive feedback on performance.
- Fostered a culture of teamwork and camaraderie among trainees through group activities, peer evaluations, and mutual support initiatives.
- Adapted teaching methods to accommodate diverse learning styles and unique challenges faced by individual trainees.
- Achieved a high graduation rate among trainees under my supervision by utilizing effective motivational techniques, maintaining high standards, and fostering a positive learning environment.
- Collaborated with fellow drill sergeants to share best practices in training methodologies, resulting in improved instructional techniques across the board.
- Evaluated trainee progress regularly using standardized tests, individual assessments, and performance reviews to determine areas for improvement.
- Maintained accurate records of trainee attendance, test scores, disciplinary actions, and overall progress throughout the course duration.
- Prepared soldiers for deployment by conducting realistic combat scenarios designed to build confidence under high-stress situations.
Education
Bachelor Of Business Administration - Business Management
University of Maryland - College Park
College Park, MD06.2006
High School Diploma -
Waynedale High School
Apple Creek, OH06.1993
Marketing -
Wayne County Schools Career Center
Smithville, OH06.1993
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Management collaboration
- Sales
- Technical communication
- Supply Management
- Emergency Response
- Machinery Maintenance
- Project Planning
- Type or edit your skills here
Timeline
Custom Millwork Specialist
Carter Custom Millwork
06.2014 - Current
Commercial Construction Laborer
Classical Construction
07.2012 - 06.2014
Construction Supervisor
Community Action Wayne/Medina
08.2009 - 05.2012
Drill Sergeant
US Army
01.1996 - 03.2009
Bachelor Of Business Administration - Business Management
University of Maryland - College Park
High School Diploma -
Waynedale High School
Marketing -
Wayne County Schools Career Center