Michael Withee
Lake Elsinore,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Manager
7-11 Convenience Store
07.2015 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
General Laborer, Industrial
Sierra Aluminum
10.2014 - 12.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Performed quality checks on products and materials to identify any defects.
- Notified supervisors of defective equipment or material.
Lead Sales Associate
7-11
01.2012 - 03.2013
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Education
High School Diploma -
Santiago High School
Corona, CA06.2009
Skills
- Workforce Management
- Contract Management
- Business Administration
- Business Development
- Staff Development
- Strategic Planning
- Expense Tracking
- Operations Management
- Financial Management
- Expectation Setting
- Team Leadership
- Performance Evaluations
Timeline
Manager
7-11 Convenience Store
07.2015 - 11.2022
General Laborer, Industrial
Sierra Aluminum
10.2014 - 12.2014
Lead Sales Associate
7-11
01.2012 - 03.2013
High School Diploma -
Santiago High School