Michael Yancy Jr.
White Plains,MD
Summary
Dependable retail professional with extensive experience in sales supervision, inventory management, and customer service in fast-paced retail environments. Proven ability to lead teams, maintain organized store operations, and deliver positive customer experiences. Skilled in merchandising, stock control, and supporting store leadership to achieve sales and operational goals while maintaining high standards of efficiency and professionalism.
Overview
10
10
years of professional experience
Work History
Sales Supervisor
Harbor Freight
07.2023 - Current
- Supervise daily sales floor operations while supporting team members and ensuring a high level of customer service. Provide guidance to employees during shifts, assist customers with product questions and purchases, and help resolve service concerns. Monitor inventory levels and maintain organized merchandising displays while assisting with employee training and operational procedures.
Sales Tech / Electronics Team Member
Target
Waldorf, MD
10.2024 - 05.2025
- Assisted customers in the electronics department by explaining product features, comparing technology options, and supporting purchasing decisions. Maintained organized displays and ensured products were properly stocked. Processed transactions and helped resolve customer concerns while maintaining strong department organization.
Inventory Specialist
Walgreens
09.2016 - 07.2023
- Managed inventory operations including receiving shipments, verifying deliveries, and stocking merchandise. Maintained accurate inventory records through stock checks and organized storage systems. Supported overall store operations by ensuring merchandise availability and assisting customers throughout the sales floor.
Education
High School Diploma -
North Point High School
Waldorf, MD06.2009
Skills
- Retail Sales and Customer Service
- Team Leadership and Staff Support
- Inventory Management and Stock Control
- Merchandising and Product Organization
- Point of Sale Systems and Cash Handling
- Customer Issue Resolution
- Store Operations and Floor Management
- Communication and Team Collaboration
Timeline
Sales Tech / Electronics Team Member
Target
10.2024 - 05.2025
Sales Supervisor
Harbor Freight
07.2023 - Current
Inventory Specialist
Walgreens
09.2016 - 07.2023
High School Diploma -
North Point High School