Michael Yancy Jr
Harbor Freight
White Plains,MD
10
years of professional experience
Dedicated retail professional with extensive experience in sales supervision, inventory control, and customer service within fast-paced retail environments. Demonstrates strong leadership abilities by guiding team members, maintaining efficient store operations, and ensuring excellent customer experiences. Experienced in merchandising, inventory management, stock organization, and sales support. Known for reliability, problem-solving skills, and the ability to communicate effectively with customers and team members while maintaining high productivity and operational standards.
Work History
Receiving Supervisor
4 Months- Supervise daily receiving and back-of-house operations, including truck unloading, merchandise processing, sorting, and distribution to the sales floor.
- Lead, train, and assign daily tasks to receiving and stock associates while maintaining productivity and operational standards.
- Create and manage employee schedules to ensure appropriate staffing and coverage based on business needs.
- Assist with payroll responsibilities, including reviewing employee hours, timekeeping, and attendance for accuracy.
- Coordinate merchandise flow from receiving to the sales floor while maintaining an organized and efficient stockroom.
- Monitor inventory accuracy and assist with resolving shipment discrepancies, damages, shortages, and overages.
- Ensure compliance with company policies, safety procedures, and loss-prevention standards.
- Partner with store management to support daily operations, merchandising, inventory control, and customer service.
- Coach and support associates to improve performance, productivity, and adherence to company expectations.
- Assist with opening and closing procedures and other management responsibilities as needed.
Sales Supervisor
3 Years 3 Months- Oversees daily sales floor operations while supporting store leadership in maintaining high standards of customer service and productivity. Supervises team members, provides guidance during shifts, and assists in resolving customer concerns to ensure positive shopping experiences. Maintains organized product displays, monitors inventory levels, and ensures merchandise is stocked and properly presented throughout the store. Assists with training new employees on store procedures, sales techniques, and customer service expectations.
Sales Tech / Electronics Team Member
7 Months- Provided specialized assistance to customers in the electronics department by explaining product features, helping compare technology options, and supporting purchasing decisions. Maintained organized product displays and ensured electronics inventory was properly stocked and accessible to customers. Assisted with sales transactions, handled customer concerns, and contributed to overall department performance through strong customer engagement and product knowledge.
Inventory Specialist Supervisor
6 Years 10 Months- Managed store inventory processes including receiving shipments, verifying deliveries, stocking merchandise, and maintaining accurate product counts. Played a key role in ensuring inventory accuracy through regular stock checks and organization of merchandise in both the stockroom and sales floor. Collaborated with store team members to ensure product availability and proper merchandising while also assisting customers in locating items and answering questions about store products.
Education
Associate of Applied Science
Skills
Directed customer service and client support efforts to strengthen retail experience quality.
Contributed to retail sales performance by supporting store goals and customer satisfaction.
Guided daily team coordination through supervision and leadership support.
Oversaw inventory management to maintain accurate
organized stock levels.
Enhanced product presentation through merchandising and stockroom organization.
Supported fast
accurate transaction processing through point of sale system use.
Enabled clear communication across customers and team members.
Addressed service issues efficiently through effective problem-solving.
Balanced priorities to complete retail responsibilities on schedule.
Maintained smooth retail operations through consistent attention to detail and process support.
Timeline
Receiving Supervisor
Burlington
06.2026 - CurrentRead More
Sales Tech / Electronics Team Member
Target
10.2024 - 05.2025Read More
Sales Supervisor
Harbor Freight
07.2023 - CurrentRead More
Inventory Specialist Supervisor
Walgreens
09.2016 - 07.2023Read More
College of Southern Maryland
Associate of Applied Science
Read More