Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Young

Minot

Summary

Dynamic Sales Associate with proven expertise at Cloud D Smoke Shop, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving repeat business through effective problem-solving and teamwork. Reliable and goal-oriented, adept at managing high-stress situations while ensuring accurate cash handling and product availability.

Overview

2
2
years of professional experience

Work History

Sales Associate

Cloud D Smoke Shop
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

Associate Of Business Administration -

Minot State University
Minot, ND

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving
  • Reliable and punctual
  • Goal oriented

Timeline

Sales Associate

Cloud D Smoke Shop
02.2023 - Current

Associate Of Business Administration -

Minot State University

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