Michaela Clevenger
Phoenix,AZ
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Phoenix, AZ
10.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately for guests.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments efficiently at the register.
- Resolved customer complaints promptly to enhance guest satisfaction levels.
- Participated in team meetings to discuss service improvements and best practices.
- Assisted in organizing promotional events and product launches.
- Provided administrative support to the Marketing Manager on a daily basis.
- Managed databases for tracking customer interactions and feedback.
- Developed engaging content for social media and email communications.
Installation Coordinator
Renewal By Anderson
Tempe, Arizona
08.2021 - 09.2022
- Coordinated installation schedules with clients and installation teams.
- Managed communication between customers and project managers effectively.
- Resolved customer inquiries regarding installation timelines and procedures.
- Communicated regularly with vendors regarding product availability, delivery timelines, cost estimates.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed tasks using multiple monitors and computer programs such as Excel, Microsoft 365, and Teams.
Customer Service Cashier
Home Depot
Phoenix, Arizona
06.2020 - 08.2022
- Maintained accurate cash drawer and handled currency exchanges.
- Consulted with customers to determine flooring needs and preferences.
- Recommended suitable flooring options based on client specifications and budget.
- Using software, I designed custom blinds for client's homes.
Retail Sales Associate
Forever 21
Phoenix, Arizona
08.2019 - 11.2021
- Assisted customers in selecting merchandise and provided product information.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized displays and ensured merchandise was well-stocked.
- Conducted regular inventory checks to manage stock levels efficiently.
- Implemented visual merchandising standards to enhance store aesthetics.
Education
High School Diploma -
Greenway High School
Phoenix, AZ05-2017
Some College (No Degree) - Associate's Degree
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Customer service
- Attention to detail
- Organization
- Time management
- Team collaboration
- Problem solving
- Dependability
- Adaptability
- Active Listening
- Leadership
- Client interaction
Certification
- CPR
Timeline
Server
Texas Roadhouse
10.2023 - Current
Installation Coordinator
Renewal By Anderson
08.2021 - 09.2022
Customer Service Cashier
Home Depot
06.2020 - 08.2022
Retail Sales Associate
Forever 21
08.2019 - 11.2021
High School Diploma -
Greenway High School
Some College (No Degree) - Associate's Degree
Maricopa Community Colleges, Glendale Community College