Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michaela Davis

Salt Lake City,UT

Summary

Enrollment and EDI Specialist with over 9 years of experience in project implementation. Proven track record of enhancing operational efficiency and delivering strategic insights. Dedicated to fostering work/life balance while driving organizational success and long-term impact.

Overview

20
20
years of professional experience

Work History

EDI Implementation Specialist | AdvancedMD | 201

AdvancedMD
01.2016 - Current
  • Skilled in processing member data, resolving discrepancies, and ensuring compliance with industry regulations.
  • Proven ability to streamline enrollment procedures, enhance data accuracy, and collaborate across teams to improve workflows.
  • Consistently deliver personalized, empathetic client experiences by leveraging expertise to ensure each individual feels heard, supported, and valued.
  • Partner with Support, Sales, and Implementation teams to coordinate efforts and align processes with client needs and organizational standards across multiple partner companies.

Senior Quality Assurance Monitor | Medsource Home

Medsource Home Medical/Tibro Medical
01.2012 - 01.2016
  • Reviewed invoices to ensure compliance with Medicare and private insurance standards, optimizing profitability and accuracy. Provided technical support for CPAP therapy, enhancing patient satisfaction and care. Held multiple roles—including Compliance Officer, Customer Service Representative, and Recurring Sales Specialist—gaining expertise in customer service, DME, insurance billing, and employee training.

Framing Specialist and Customer Service | Michaels

Michaels Arts and Crafts
01.2008 - 01.2012
  • Applied expertise in art and color theory to consistently achieve daily goals.
    Showcased artwork, photography, and 3D objects for optimal presentation.
    Led a professional team focused on safety, delivering training to enhance sales and productivity.
    Implemented efficient framework construction processes to optimize production quality.

Hostess/ Waitress| Joe’s Crab Shack | 2006 - 2008

Joe’s Crab Shack
01.2006 - 01.2008
  • Efficiently managed a high-volume environment by accurately processing transactions, taking orders, and overseeing the serving process. Demonstrated strong multitasking skills and maintained a high level of patience under pressure.

Education

Some College (No Degree) -

Salt Lake Community College
Salt Lake City, UT

Certified EDI Specialist

Medicare & Insurance Billing Training

HIPAA Compliance Training

Microsoft Excel & Office Suite Training

Leadership & Team Management Training

Skills

  • Innovative thinking and feedback willingness
  • Data analysis
  • Complex issue resolution
  • EDI compliance
  • System optimization
  • Workflow enhancement knowledge
  • Innovative thinking and feedback willingness
  • Data analysis
  • Complex issue resolution
  • EDI compliance
  • System optimization
  • Workflow enhancement knowledge

References

  • Autumn, Tyrrell, 801-815-7956
  • Madeline, Gwilliam, 801-913-0570

Timeline

EDI Implementation Specialist | AdvancedMD | 201

AdvancedMD
01.2016 - Current

Senior Quality Assurance Monitor | Medsource Home

Medsource Home Medical/Tibro Medical
01.2012 - 01.2016

Framing Specialist and Customer Service | Michaels

Michaels Arts and Crafts
01.2008 - 01.2012

Hostess/ Waitress| Joe’s Crab Shack | 2006 - 2008

Joe’s Crab Shack
01.2006 - 01.2008

Some College (No Degree) -

Salt Lake Community College

Certified EDI Specialist

Medicare & Insurance Billing Training

HIPAA Compliance Training

Microsoft Excel & Office Suite Training

Leadership & Team Management Training

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