Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Mia DiCicco

Chalfont,Pennsylvania

Summary

Hostess and food runner with exceptional experience in enhancing customer experiences in a foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Personable and energetic, bringing a positive attitude and excellent multitasking abilities. Knowledge of food service operations, with the ability to quickly learn menu items and deliver orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Hostess

Spatolas Pizzaria
02.2023 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Hostess

Kung Fu Restaurant
01.2022 - 12.2023
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Education

High School Diploma -

Central Bucks West
Doylestown
06-2024

Marketing

West Chester University of Pennsylvania
West Chester, PA
08.2024 - Current

Skills

  • Effective Multitasking
  • Customer Service
  • Food Running
  • Time management skills

Timeline

Marketing

West Chester University of Pennsylvania
08.2024 - Current

Hostess

Spatolas Pizzaria
02.2023 - Current

Hostess

Kung Fu Restaurant
01.2022 - 12.2023

High School Diploma -

Central Bucks West

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Mia DiCicco